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Posted: Tuesday, 20 September 2016, 14:36

Contact:22161000

Description:

- Check-in and check-out of our guests, in a friendly and informative way, ensuring that all requirements are met during their stay
- You will be expected to be a point of contact for our guests should they have any queries, answering the telephone, providing assistance and delivering amazing hospitality
- Taking reservations of room bookings
- Dealing with postings for room charges, balancing and banking
- Liaising with all departments on a daily basis
- Ensure correct hand over procedure of daily business
Qualifications / Experience

- Excellent written and communication skills (English and Maltese)
- Previous customer service experience; you must be passionate on delivering first class service every time
- Flexibility to work shifts, week-ends and public holidays
- Good range of administration skills and must be IT literate
- Have the ability to multi task
- The ideal candidate should be able to work under pressure and have strong organisational skills

• Location: Malta

• Post ID: 2834918 malta
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